Returns & Exchanges
At Mobexpert, we want you to love your home. If a piece of furniture or decor doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your account or contact our customer service team to submit a return request with your order number and photos of the item.
Prepare for Pickup
Ensure the furniture is disassembled and repacked in its original packaging to prevent damage during the return transit.
Schedule Collection
Our specialized logistics team will contact you to schedule a convenient time for the pickup of oversized furniture items.
Receive Your Refund
Once the items are inspected at our warehouse, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing