Frequently Asked Questions
Everything you need to know about furnishing your dream home with Mobexpert.
What are the available delivery options for furniture?
We offer standard curbside delivery and premium white-glove delivery, which includes room-of-choice placement and professional assembly by our expert technicians.
How can I track my order status?
Once your order is processed, you will receive a tracking link via email. You can also view real-time updates by logging into your account on the Mobexpert website.
What is your return policy for home decor and furniture?
Items can be returned within 30 days of delivery provided they are in their original condition. Please note that custom-made or personalized furniture pieces are non-refundable.
Do you offer a warranty on your products?
Yes, all Mobexpert furniture comes with a standard 2-year warranty covering manufacturing defects. Specific premium collections may offer extended warranty periods.
Can I request fabric samples before purchasing a sofa?
Absolutely. You can order a selection of fabric swatches through our website or visit any Mobexpert showroom to experience our textile library in person.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing plans including interest-free installments for qualifying purchases.